Vicky earned her Bachelor's Degree in English with a minor in Women’s Studies from Texas A&M University-San Antonio in 2016 when she began working as a Registered Behavior Therapist for PCA. She came from a preschool teaching background and always enjoyed working with children as well as communicating with families and offering her support. She quickly became involved in the administrative work and grew into her role as Director of Operations over the next few years of her career. She learned how passionate she is in business administration while working alongside staff and PCA’s founder, Ana Ortega. As Director of Operations, she takes care of all admin tasks, including client intake and communication with parents, supporting staff in admin tasks, collaboration with insurances, billing, scheduling, and any other day to day duties at the center. Vicky resides in San Antonio with her partner Robert, sons Eli and PJ, and their 3 cats. She enjoys being home with her family and her hobbies include reading, writing, and yoga.